General Cancellation and Amendment Policy

- There is no cancellation fee charged if the booking is cancelled at least 30 days before the

planned check-in date.

- Cancellation at 100% if cancelled within 30 days prior to check-in date

- Cancellation at 50% if cancelled within 15 days of check-in date

- Any amendments to bookings should be informed at least 7 days before check-in date. Any

modifications shall be accommodated subject to availability and standard cancellation policy will

apply if modifications shall result in cancellation.

- No refund request shall be entertained for unexpected departures or no-shows.

- For a refund request to be processed, please allow a minimum of 21-30 days from the date of

cancellation request.
- Refund will be processed to the same payment method that was used to make the payment.

Note: There is no WiFi facility at Stok Palace.